Gympass Customer Service

gympass-review

Health and wellness are two very important things that nobody should neglect. With the way the world works, not everyone has the time or energy to exercise regularly and meditate. Often, people are too busy working that what they have time for exercise is used for resting.

Although it is not the company’s responsibility to determine what employees do with their time, it would be in their best interest to help them move in a more active and healthy direction. Regular exercise is known to improve health and lead to better company results.

However, it would be wrong if the company mandates employees and forces them to an exercise regimen. This is not necessary unless the company has an army or other job that requires employees to be fit.

So what would be a good way to go about this? Well, a good place to start would be to guide them toward what you want. It is important to offer them a way to exercise or go to the gym that is easy and convenient.

That is where Gympass comes in.

gympass-logo

Here is a video from Adriano’s YouTube channel for those who like to see things. You may want to read our article for a more comprehensive review of Gympass.

What is Gympass? Gympass Customer Service

Gympass is a health and fitness platform and application that helps users follow an active lifestyle. Gympass makes it possible for users to have access to different tools that allow for a healthy lifestyle.

It is the brainchild of three entrepreneurs. Cesar Carvalho. Joao Barbosa, and Vinicius Ferriani. Currently, these three serve as the higher-ups of the Gympass echelon.

Carvalho is currently the Global Chief Executive Officer and is currently based in New York City. Joao Barbosa takes over the task as the Global Head of Partnerships or Gyms and is currently living in Milan, Lombardia, Italy. Lastly, Ferriani serves as a board member and adviser.

Often, people are discouraged by the difficulty of accessing something.

Take the early days of Netflix, for example. When Netflix and online streaming was still in their infancy, there was a noticeable drop in piracy rate. This was because people finally found a single platform that carried everything they wanted to watch.

People were again unable to access certain shows when other streaming platforms came on the scene and made certain films or shows available only to them.

The competition and over-saturation of these websites made it difficult (read expensive) for people to access the media they wanted, as such, many returned to piracy.

Despite streaming platforms becoming saturated, piracy has returned to an all-time high.

How does this relate to Gympass? Well, think of it as an allegory.

Imagine if Gympass is the streaming platform while the different gyms and other health-related services are the different shows and channels. It would make sense for people who have easy access to the gym to go to the gym.

Gympass is a platform that allows you to access thousands of fitness studios and gyms around the world. These even include personal trainers and nutritionists all in one service. Users have no excuse to fail in their fitness goals with the help of this range of resources and features.

Gympass also offers workout plans, tracking tools and support from a large Gympass community.

exercising-with-instructor

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Gympass, not Classpass

Classpass is Gympass’s most popular competition. Both have similar names, which is why it is easy to understand why. However, one of their biggest differences is in which market they target and how they are offered.

Gympass, as the name suggests, is a service that sells services to companies and businesses to be used by employees. A Gympass Subscription is not available to individuals. Classpass is for individuals only.

Gympass can be considered as a complete corporate platform that helps companies ensure the health and well-being of their employees. It can be used to meet the health and lifestyle needs of the entire team and their families.

When an employer gives Gympass benefits to its employees, it gives the best well-being brand to their fingertips. As such, Gympass aims to make well-being universal and accessible no matter the person.

This makes Gympass an important force in the fitness industry. With such a unique system, It could change attitudes about health and wellness. Not only will it positively impact the physical health of the workforce, but it also has the potential to benefit their mental health too.

The Gympass Reach

As a sign of Gympass’s reach and legitimacy, plenty of major companies use their services and provide their employees with health and wellness benefits.

Gympass serves a number of major companies, including Tesco (a British supermarket and grocery chain), Activision Blizzard (“an AAA game development company”) and Unilever (yes Unilever).

Gympass also has partnered with multiple well-known boutiques and national gyms. Here are some highlights:

  • LA Fitness
  • Snap Fitness
  • NYSC
  • UFC Gym
  • Chicago Athletic Club
  • Genesis Health Club
  • Life Time Gym
  • Y7 Studios
  • Pilates Reforming
  • Moxi3
  • There are many more.

Gympass is also expanding into other countries around the globe. This includes steady expansion in Western Europe and Latin America.

In the United States, it can be accessed in New York, Los Angeles, San Francisco, Chicago, Atlanta, Miami, Nashville, Houston, Minneapolis, St. Louis, and Kansas.

Its global network currently has about 30,000 to 40,000 workout facilities.

dancing-together

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Gympass for employees

As mentioned above, Gympass is a service that fancies itself as a unique discovery platform for people to find active lifestyle activities. They encourage people to get fit wherever and whenever they want.

As such, Gympass users have access to a global pass that provides hassle-free access to any partner fitness facilities, provided it is within their membership tier, in any Gympass City. You will find an active Gympass facility near you thanks to the thousands of partner facilities.

What does Gympass actually offer? Well, it gives members unlimited access to any class, session, or activity daily without penalties. Should anyone want to cancel, they would be free to do so without even paying cancellation fees.

Gympass access to a healthy lifestyle, as flexible and hassle-free as possible.

Gympass for Employers

Gympass can be an awesome and novel benefit provider. Employers who give their employees Gympass subscriptions can give their employees a chance for a healthier lifestyle. It would be a benefit that they could use and not just some kind of pizza party.

Through the Gympass network, Employees will benefit from many gyms and other active lifestyle facilities such as running, climbing, meditation, yoga, fitness classes, etc. And as such, Employers are sure that their employees are healthy both in mind and body.

Through working with Gympass, Human Resource departments of corporations can look at analytics and counsel that may help increase activity within a partner company’s workforce. These companies also do not need to worry about Gympass since they are very transparent.

Gympass provides analytics and insight into employee activities. HR can use this information to make informed choices that benefit both the employees and the parent company.

Gympass is able to provide companies with a number of services.

  • An opportunity to improve the health of their employees
  • Reduced healthcare costs
  • Verified ROI of a company’s Quality of Life Program
  • This is a great offer to attract skilled employees

old-woman-balancing

> > Click Here to Try Gympass Now < <

Gympass has many benefits

Throughout the years, gym pass has built itself a reputation and a following. This is more than a fitness and health platform.

Gympass has become a community. Gympass is a group of people who share the same goals and are dedicated to living a healthier life. It is not fun to exercise alone. With friends from Gympass, you can get motivation and support from these people to reach your fitness goals.

Gympass offers these other benefits as well:

  • You have access to thousands of fitness locations

Multiple partnerships between Gympass and thousands to thousands of gyms, and other fitness venues ensure that you have a place to exercise no matter where your location.

These partnerships include over 50,000 gyms. These partners include Gold’s Gym and Barry’s as well as LA Fitness, UFC Gym and Soulcycle to name just a few.

So wherever you are, as long as you are part of a Gympass city, you are sure that you never run out of place where you can get a move on, get it, and sweat the body fats and cholesterol away.

  • Affordable Plans for Every Budget

Gympass provides affordable pricing to its customers, regardless of whether they work in a Gympass-partner workplace. Individuals cannot access the program on their own, despite the low price.

A subscription to Gympass can start at the lowest possible price of $9.99/month, depending on the plan. Getting an annual plan also can net you more savings.

Keep in mind that Gympass is available to companies at a different price than other companies. The price of subscription plans can also vary from one company to the next.

Payment methods can also vary depending on the agreement between Gympass, your company, and Gympass.

  • Convenient Workout Scheduling

With access to multiple gym outlets anywhere around the United States and select countries, users can basically schedule a flexible time whenever they want to go work out.

Gympass provides an online scheduling tool to ensure you do not skip an exercise session. You can even book and find workouts wherever you are most convenient.

Gympass just basically annihilates the time wasted in figuring out when and where to work out.

  • Motivational Challenges and Rewarding

Gympass is more than just a gym. Gympass is a way to push yourself and achieve your goals. Gympass is a game-based approach to exercising that motivates users.

Gympass offers another incentive to users who reach their fitness goals consistently.

  • 1:1 Virtual Personal Training and Online Classes

Gympass offers a virtual personal trainer for those who can’t make it to a gym or studio because they are too busy or cannot plan. Employees and users can continue their workouts at home.

  • Mental Health Support

Physical health is not the only thing we should look into to ensure a healthy lifestyle. Mental health is important for one’s well-being.

Gympass is committed to ensuring a more active and healthy workforce. It also offers mental health support to help users stay mentally healthy. This service offers professional online therapy.

  • Workout with the Family

It is more enjoyable to exercise with loved ones. Gympass allows you to add your loved ones into the Gympass program. If you want, you can add up to three dependents to your Gympass account.

Of course, these dependents will have to have their own payment methods. Also, this feature is limited by the parent company’s option.

balancing-outdoors

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How To Use Gympass

Signing Up

Gympass is not offered to individuals. Gympass can only be purchased by companies. These companies and workplaces will offer Gympass to their employees as part of their benefits. Only the employees of these companies are allowed to sign up for Gympass.

A potential customer will receive an email if he is eligible to sign up for a Gympass subscription. The email will be sent within 30 days after the company partners with Gympass. If the company is already partnered with Gympass, the new employee will receive it on the first day of work.

The user will then download the Gympass App and click the Sign-up button to sign up. The user will then choose the name of the Gympass company from which he/she received Gympass.

Your employed ID and work email will be used during the sign-up process. Your name might be one of the other required fields. After the sign-up process, you will be given a 4-digit code through email. Gympass Customer Service

Use the same email that your company used to register you to Gympass. Enter your four-digit code and then click “Finish Registration” to finish your registration process.

P.S. Contact customer service if you fail to receive the four-digit verification code. They will send an email update and proceed with the registration process.

Plans for activating the Gympass

You must first understand the activities available with each plan. It will vary depending on the plan you choose. Keep in mind that each company has a different value for the plans they offer. This will depend on how much Gympass costs your company.

Once you finish your registration, the available plans will be shown on the app. Prices indicate the cost of each plan. The payment method will also depend on your company’s contract with Gympass.

Gympass can be paid either by deducting it from your payroll, or charging it to you credit card.

If you select the payroll payment option, your first month’s Gympass payment will be larger.

You will need to pay for the full amount of your chosen plan and the proportional value between the day you started using the app and your company’s determined billing date.

Looking for a Gym

Now that you have registered for a Gympass account and have activated your plan, it is time to use it. Of course, the first step would be to find a gym to work out in.

Looking for a gym is a very straightforward process.

Click on Search in your Gympass app and then browse the map. To make the app work properly and accurately, you must have your GPS activated and turned on.

A gym can be found by searching by an activity, address or name. To find a gym that is connected to the network, you’ll need a Gympass Account. Gympass Customer Service

The map will then pull up and indicate the closest partner gyms from your GPS location. If you want to find out more details about the gym, click on the purple dots.

Click on the name of the partner gym to view which plans and activities are available.

Gympass: Check in

Once you have found your gym, it’s time to check-in and use your Gympass.

You can only access a gym, participate in an activity or take part in a class if you check-in. As such, you must be in the gym or studio’s premises before checking in. The location is approximately 100m away.

You can also check-in on your mobile phone using the Gympass App.

Upon arriving at the activity’s location, open your Gympass App and then click on the “Check In” tab. Select the current location and confirm your check in.

Sometimes, the gym or studio may not appear in your app. Check the following to see if this happens:

  1. Your plan is active
  2. Your plan should include a gym
  3. If the address of the gym in the App matches your geolocation address in your phone,

You can only check-in once per day. This means you can only visit one gym per day. But you can also go to different gyms in one month. Gympass Customer Service

For Partner Apps, you do not need to check-in. They are free to use and you can access them at any time.

Managing Dependent Accounts

One good thing about Gympass is that it allows you to include your dependents in the app. This feature is at the company’s discretion. This feature may be offered by your company.

You can check if this feature is available by looking at your profile settings. If your company offers this feature, a “dependents tab” should be visible. If not, you are not allowed to add family members to your Gympass account.

First, check to see if your plan has been activated before you can manage the accounts for your family members. Then, you can register them. You can then create a password to activate a plan.

Up next, you must add a payment method for each family member. The maximum number of dependents you can add in Gympass is three persons. Only your partner and children are considered as dependents.

Each family member will have their own profile and account. These accounts will work in the same manner as regular Gympass accounts. They can search for gyms, check in for activities, and more. Gympass Customer Service

Just because they have an account does not mean they can enjoy it permanently. A corporate user can cancel or change a plan for a family member.

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> > Click Here to Try Gympass Now < <

Gympass Price

With the exclusivity of having the Gympass limited to employees of certain companies. It might be easy to think that plans could be expensive. Well, nothing can be far from the truth.

Gympass is very affordable to all budget types. This is because the company wants its users to promote a healthy and active lifestyle. Gympass plans as low as $11.99 a month

Of course, Gympass plan pricing and availability will depend on your head company’s contribution to Gympass itself.

Gympass offers the following tiered plans:

Starter Plan

Price: $11.99 per month

This plan is the most affordable on Gympass. This plan is ideal for those who are just beginning their fitness journey. This plan includes beginner Live Classes and as well as easy-to-use apps. Gympass Customer Service

Gym Highlights: Blink Fitness, Snap Fitness, Esporta Fitness, EoS Fitness, Youfit Health Clubs

App Highlights: Strava and Fabulous, LesMills+ Lifesum, Meditopia, and Meditopia

Basic Plan

Price:$30.99 per month

The Basic Plan expands your options in fitness for a little bit. The Basic Plan gives you more options and is less expensive.

Gym Highlights: LA Fitness, Crunch, NYSC, YMCA, and Yogaworks

App Highlights: Tempest, Ekilu, Synctuition, Roots, Kemtai

Bronze Plan

Price: $55.99 per month

The Bronze plan is for people who want to commit to their fitness goals while maintaining a more affordable price. This plan provides more resources to work out at home and live classes to stream from popular Gyms.

Gym Highlights: Tremont Athletic Club, UFC Gym, Chicago Athletic Club, Fitness SF, Austin Bouldering

App Highlights: Calm

Silver Plan

Price: $89.99 per month

This plan is designed for those who are serious about their exercise routine. This opens up a personal fitness regime by allowing access to a network of personal trainers available for 1 on 1 session via video call. Gympass Customer Service

Gym Highlights: Fit Athletic, O Athletic and the bar Method.

Highlights of App: Trainiac By Gympass

Gold Plan

Price: $159.99 per month

This plan is for those who want to go the next level. This plan provides access to some of Gympass’ top gym partners. You will also receive more personal training sessions and more specific feedback.

Gym Highlights: Exhale, Life Time, ‘Y7 Studios, Barre3(r), F45

App Highlights: Kwit and IF

Platinum Plan

Price: $239.99 per month

This plan is for those who like to push themselves further. This gives access to various gyms and studios. These plans also include other benefits and features that were included in the previous plans.

Gym Highlights: Barry’s, The Dailey Method [solidcore], SoulCycle Gympass Customer Service

App Highlights: YesHealth

Diamond Plan

Price: $270.99 per month

This is for the people who want it all. The Gympass Diamond plan offers the most exclusive experience. The Diamond plan gives you access to all partner gyms, studios. This plan also includes app partners and personal trainers.

Gym Highlights: Moxi3, Pilates Reforming, DanceBody, SLT

App Highlights: SupportRoom

Gympass Experience

Gympass was an option that I was able to use in my job. It was an added benefit so I tried it.

Naturally, I subscribed first to the most economical plan, which was the starter plan.

I recommend that you check first which studios and gyms are open if your plan is to use their service. In my case, I was lucky enough that there were a few who were partnering with Gympass in my area.

That said, there were times when I needed to travel, and that was when I arrived at my destination. The gyms were only available for their higher plans. During those times, I was out luck.

Thankfully, virtual trainers were available for me during that period, and I took advantage of those. These sessions can only be booked up to eight per month. So you put a conscious effort if you want to book those from time to time.

Gympass has one thing that I love: I have to check in every day. If I miss an appointment, I must pay a fee. I was incentivized to stick with my workout regimens. Lo and behold, I’ve lost a lot of weight since starting the service. Gympass Customer Service

The app is still available to me as of today. In fact, I have since upgraded my plan. And I can say I am very happy that I did. Upgrading my plan allowed me to access more gyms and be studious. These studios provided interesting activities that were most enjoyable.

Gympass Pros and Cons

Pros

  • A revolutionary way to keep a healthy and active lifestyle
  • You have access to many gyms in the United States.
  • Affordable starter plan
  • Gives you access to alternate workout options like 1-on-1 sessions as well as streamed classes
  • Online therapy can be a great option for your mental health
  • There are dozens of partnered applications for health
  • You can include dependents (significant other or children)

Cons

  • Membership is only available if your company is offering it as a benefit
  • Dependents cannot be added to your company, but it is possible if you have the right company.
  • Maximum 3 dependents
  • A bit slow when removing gyms that have stopped participating in their service Gympass Customer Service
  • One check per day is allowed.

Gympass Final Thoughts

Gympass could be the future for fitness and an active lifestyle, especially for employees. They found a way to promote wellness and health for employees.

Gympass seems to be a win-win situation. Employees can stay fit while employers can boost employee activity and energy.

It seems that both the employer and employee have received their fair share of the service.

I guess the only glaring downside would be the fact that it is unavailable to single users. Gympass seems to have found a solution that works for them, as they are now making more money from their business model.

Gympass Frequently Asked Questions Gympass Customer Service

What is Gympass?

Gympass is a revolutionary solution for people who wants a healthier and more active lifestyle.

How does Gympass Work

Gympass allows people to connect to thousands of fitness partners, and makes it easier to access facilities that can improve their health and lifestyle.

How Do I Get Gympass

Gympass is not available to workers.

To access Gympass, your company must be partnered up with Gympass. You can then register for any of the Gympass plans and sign up.

I am self-employed. Do I have access to Gympass?

Yes.

However, you will need to have your business purchase an annual Gympass Subscription. Then you will also need to pay for the subscription fee for Gympass as an Employee.

Can a Company fully pay (subsidize) Gympass for its employees?

It is possible to fully subsidise Gympass plans for employees.

Contact Gympass customer support to discuss your concerns with them.

What does my company gain for giving employees Gympass?

Gympass generates reports that can be used by employees to help them live a healthier lifestyle.

This can be accessed by the provided custom HR Portal provided to the company’s HR department.

How do I check-in?

You can check in through the Gympass App under the Check-In tab.

Daily, only one check-in is allowed. This check-in can be used for personal or live gym classes, studios, or personal trainers. This means you can only access one gym per day, but you can access multiple gyms in one month.

Can I cancel booked classes?

You can cancel booked classes as long as it coincides with the cancellation deadline.

You will be charged a late cancellation fee if you cancel outside this cancellation deadline.

If you need to cancel a personal trainer booking, please do so within a reasonable amount of time. The recommended time would be at least 5 hours in advance. This is so that you can take advantage of the entire half hour your personal trainer will spend with you.

Can I bring a friend to the gym with me?

Gympass memberships do not include guests.

Gympass has partnered with many gyms. Each gym is paid by the company per visit. However, only those who have subscribed to the service are paid.

Can I add my Family to my Membership?

You can add dependents to your Gympass Account.

You can have up to three dependents on one account. Each dependent account must have its own payment method. A

This feature is only available to companies that have it.

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